SigmaU Blog

Yesterday I had a great one-on-one with one of my team members and she said:

“I love that we measure our week based on metrics and not a gut feel! It makes me feel empowered because in the past I may have scored myself based on my emotions that day, but this way I either hit the mark or I don’t and the process is objective”.

This got me thinking about the power of clarity and expectations with teams and how they really are transformative!  Here’s why:

Psychological safety

There’s chaos when people don’t have clear instructions. They often work on what they believe is important, only to find out it’s not at all what their manager had in mind. When you provide metrics-based goals and objectives for team members you create clarity which puts people at ease. This provides a psychological safety net because it’s black and white. They either are achieving or they’re not! The emotion is removed and they know what needs to be...